It is obvious that we will be very happy and feel being concerned when we send an email and are replied immediately. Magento Follow Up Email is a powerful auto-responder and customer relationship tool that will keep you close in touch with your clients by sending auto – email.
With the help of the module, you can insert coupons, purchased products, pictures, tracking codes, restore cart links into follow-ups and define conditions to send emails (customer group, sale amount, product category, subscription status, etc.).
You can also analyze the efficiency of your follow-ups by tracking customers who placed orders or not after clicking on the emailed link.
Highlights
- Automatically send FUE (Follow Up Email) within minutes of abandoned cart. Customer can restore cart with just 1 click.
- Send out multiple FUE’s for different events on your schedule and cancel pending emails if your conditions are met Up-sell related products automatically
- Automatically ask for a review after set # of days Send ‘admin only’ notification emails for specific events
- Send out multiple FUEs after customer registration
Features
- Allows to send follow up emails per customer events
- Supported Events: Abandoned Cart Appeared, New Order Placed, Order Processing, Order Completed, Order Updated, Order Closed, Order Cancelled, New Customer Signed Up, Customer Account Updated
- Allows to manage flexible rules
- Allows to schedule multiple emails per event
- Allows to cancel pending emails if other events happened
- Allows to set conditions to send email
- Allows to send emails to subscribers only
- Allows to send emails to moderators only
- Allows to set detail sender per rule
- Allows to send test emails easily
- Allows to manage email queue:
- Supports both newsletter templates and transaction emails template
- Auto-login for customers come back via direct link to view shopping cart or order detail
- Allows to not send the same email within defined time
- Allows to define when abandoned cart appeared (Time set by admin)
- Allows to not send the same email within defined time
Utilizing these competitive feature of Magento follow up email can lead to some good consequences as listed below:
- Improve conversion rates
- increase sale with better customer insights via excellent tracking capabilities
- analyze the efficiency of your follow – ups
- Enhance customer relationship and build customer loyalty
- Get the flexibility and power to do a lot with your email communication
Importantly, the module fits with many Magento extensions by aheadWorks such as Advanced Newsletter, Market segmentation suite, Custom SMTP, Automatic related product 2. Therefore, it is typically convenient if you are using one of Magento extensions.